AWS Smart Business Blog

Why small changes with people and process lead to big things

SMBs can find innovation uncomfortable due to risk, but small, reversible changes inspire experimentation, streamlining solutions and enhancing offerings. Learn how to shift mindsets and empower teams.

Risk Management for SMB Business Leaders: Guidance for Compliance on AWS

Manage risk and unlock new opportunities by prioritizing cloud security. Learn how the NIST Cybersecurity Framework and AWS compliance tools offer a pathway to standards like PCI and HIPAA.

The Rise of Chatbots: Revolutionizing Customer Engagement

Chatbots are revolutionizing customer engagement for SMBs by providing 24/7 availability, scalability, and personalized interactions, but overcoming limitations requires strategic implementation.

Small Business, Big Tech: Why SaaS is Your Organization’s Secret Weapon

Software-as-a-Service empowers small and medium businesses to access cutting-edge tech once only available to large corporations. Cloud solutions offer scalability, rapid deployment, and security for SMBs lacking resources. SaaS levels the playing field, enabling SMBs to punch above their weight class.

Reimagining the Customer Experience with Real-Time AI-Powered Solutions

AI is revolutionizing customer service, offering unprecedented opportunities for SMBs to address pain points, improve experiences, and reduce costs. Learn how AI elevates service and explore powerful AWS solutions facilitating this transformation.

Boosting Small Business Profits Through Sustainability

Sustainability and profitability can go hand-in-hand for SMBs. By adopting cloud and optimizing architecture, businesses drive efficiency, agility, cost savings, and reduced environmental impact—unlocking a virtuous cycle benefiting both finances and planet.