AWS Partner Network (APN) Blog

Learn about new initiatives launched at re:Invent 2024 and how these innovations will streamline co-selling with AWS, enhance collaboration opportunities, accelerate selling Partner solutions in AWS Marketplace and beyond, and leverage cutting-edge AI technologies to drive unprecedented growth.

Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.

Discover how Tech Mahindra’s AftEAZE, powered by AWS and generative AI, is revolutionizing the automotive aftermarket. From predictive maintenance to personalized services, this innovative solution creates win-win scenarios for both consumers and businesses, streamlining operations and unlocking new value in a multi-billion dollar industry.

Based on Knowit’s ADAM guide, this blog post provides practical insights and strategies for achieving GDPR compliance in AWS environments, including essential frameworks for managing compliance obligations and leveraging AWS features and services. The post outlines a structured seven-step approach to systematically assess and document GDPR compliance while emphasizing the importance of understanding data controller and processor roles, encryption requirements, and cross-border data transfer considerations.

Discover how AWS and its partners are driving sustainable innovation through the AWS Partner Network. Learn about purpose-built solutions, resources, and programs that empower organizations to reduce their environmental impact while fostering business growth. Explore how AWS is collaborating with partners like Carrier Global to create cutting-edge sustainability solutions and accelerate the journey towards a more sustainable future.

Discover how AWS Premier Tier Services Partner Crayon achieved 3X revenue growth through strategic collaboration with AWS. Learn how their Define-Organize-Execute-Measure framework transformed operations across 46 countries and launched three new revenue streams. This success story showcases how AWS partners can accelerate growth through systematic execution and clear accountability.

Discover how CleanSlate Technology Group helped Varsity Yearbooks transform their traditional yearbook business into a modern SaaS solution, accelerating feature delivery and boosting market share. Learn how this AWS SaaS Competency Partner leveraged AWS services to enable digital transformation in the educational services industry.

Illumina’s suite of multiomics analysis tools hosted on AWS include capabilities for quality control, data aggregation, and advanced analytics. In this post, we demonstrate how software from Illumina, including DRAGEN™, Illumina Connected Analytics, Correlation Engine, and Illumina Connected Multiomics enable researchers to build scalable, secure analytical pipelines while maintaining security, data privacy, and compliance at scale.

The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic’s Claude 3.5 Sonnet model through Amazon Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including Amazon Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing

We are excited to highlight 150 AWS Partners that received new or renewed specializations in February for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Through the integration of Veeam and AWS security best practices, organizations are equipped to address their regulatory compliance adherence while enhancing overall security resilience when deploying their data protection solution on AWS.