WHAT WE DO:

The complexity and technical demands of equipment in the manufacturing and industrial sectors often lead to operational inefficiencies, including slow manual navigation, troubleshooting delays, and lengthy maintenance processes. Addressing these challenges is crucial for enhancing productivity and operational efficiency. SoftServe Gen AI Industrial Assistant, fully deployed on AWS and accelerated by NVIDIA NIM microservices, offers an innovative solution to these challenges by ingesting and analyzing vast amounts of data. This empowers workers with quick access to equipment manuals and real-time guidance, significantly improving operational workflows. The solution integrates key AWS services to deliver immediate Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE) and forecasting, helping workers monitor equipment health, predict failures, and optimize performance.

WHAT YOU GET:

• BETTER PERFORMANCE: 10% improvement in overall equipment effectiveness

• QUICKER TRAINING: 50% reduction in onboarding time

• HIGHER PRODUCT QUALITY: 56% reduction in equipment defects via root cause analysis

• FASTER DATA ACCESS: 83% reduction in average search time for information

CATEGORIES:

SoftServe Gen AI Industrial Assistant enhances functionality and scalability by leveraging NVIDIA NIM microservices and AWS services

• NVIDIA NeMo™ microservices handle complex tasks like embedding and reranking for fast data processing and response generation.

• Amazon Textract extracts and processes text and tables from unstructured data.

• Amazon OpenSearch Service stores and retrieves embeddings for efficient data access.

• Amazon Timestream manages structured data storage, particularly for IoT data, ensuring that real-time data is accessible and actionable.

• AWS S3 provides scalable and secure storage for unstructured data. The solution is supported by AWS’s robust CI/CD and monitoring tools, like CloudFormation, CodeCommit, and CloudWatch, ensuring continuous optimization and management integration with agents facilitates the coordination of tasks and retrieval of data from various sources, enabling a seamless user experience. By fully utilizing AWS’s cloud infrastructure and services, SoftServe Gen AI Industrial Assistant delivers a scalable, efficient, and highly effective solution that enhances productivity and operational excellence in industrial environments.

Target Industry:

• Manufacturing 

• Automotive

• Energy 

FEATURES / BENEFITS:

• AI-Powered Assistance accelerated by NVIDIA NIM and AWS integration: SoftServe Gen AI Industrial Assistant combines the power of NVIDIA NIM inference microservices with the scalability and robustness of AWS. This solution utilizes retrieval-augmented generation (RAG) capabilities, allowing it to seamlessly access and process your organization’s proprietary documentation and real-time production data. The Assistant enhances decision-making and operational efficiency across industrial environments by leveraging AWS services such as OpenSearch for efficient data retrieval and Timestream for time-series data management.

• Seamless Voice Interaction and Multilingual Support: The Assistant's natural language interface, powered by NVIDIA® Riva and AWS, transforms how workers interact with the system. NVIDIA Riva’s automatic speech recognition (ASR) converts spoken commands into text, while text-to-speech (TTS) capabilities ensure that responses are delivered in any preferred language. This voice interface streamlines knowledge acquisition, making it faster and more intuitive, ultimately reducing downtime and enhancing productivity.

• Customizable and Intuitive User Interface: Designed with a focus on user experience, the Gen AI Industrial Assistant offers a highly customizable dashboard that integrates digitized manuals, guidelines, and task-specific data analytics. The enhanced UI, supported by AWS's secure and scalable infrastructure, provides workers instant access to critical information, enabling them to make informed decisions quickly. This streamlined access to production knowledge bases reduces search times and improves overall workflow efficiency.

By combining NVIDIA’s AI capabilities and AWS’s cloud services, SoftServe Gen AI Industrial Assistant optimizes operations and offers a competitive edge. Its robust design and integration within the NVIDIA and AWS ecosystems make it an invaluable tool for industrial applications.

Technology used 

• NVIDIA NIM

• NVIDIA Riva  

• NVIDIA NeMo Guardrails 

• Amazon OpenSearch

• Amazon Textract

• Amazon S3

• TimeStream

Use Cases:

• Troubleshooting and Maintenance

• Equipment Handling and Safety

• Performance Monitoring

• Training Coordination