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External reviews

158 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Centralized logging for microservices

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy interface, easy to set up and configure. Makes sifting through millions of logs feasible.
Uptime in the 3 years I have used it has been great.
Alerts are easy to define and integrate with other services such as Slack.
Recently integrated our tracing into the logz.io platform.
What do you dislike about the product?
Pretty happy so far, nothing to complain about
What problems is the product solving and how is that benefiting you?
Centralized logging for multiple microservices on several tech stacks.
Hosted tracing for our production and staging environments.


    Accounting

Excelent utility. The best tool for checking the logs especially in online mode.

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
The charts and the possibility of filtering data
Possibility easy switch from charts to log record
Filtering options. very easy to manage a big count of records. Especially date filters very useful.
You can easily switch between the dashboards and change the widgets
Also, I like the possibility to download raw data.
What do you dislike about the product?
I think that UI can be more simplified. The first time it was hard to understand some of UI items
What problems is the product solving and how is that benefiting you?
no any problems
Recommendations to others considering the product:
I suggest try to use this tool in daily work and you will see that it can be very helpful. I got an excellent experience of using it during different tests which I did.


    Higher Education

Works great, but watch for overages.

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to setup, and is fast. Configurable retention is easy to setup.
What do you dislike about the product?
If you go over your quota, logs are lost.
What problems is the product solving and how is that benefiting you?
Easy management of logging infrastructure.


    Eric H.

Great user interface, easy access to our data

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
The user interface is easy to use and to narrow down problems while troubleshooting customer issues. Logz.io is a key tool that my support team use on a daily basis
What do you dislike about the product?
It does not remember my column settings and I have to set those up each time.
What problems is the product solving and how is that benefiting you?
Real time troubleshooting customer issues


    Computer Software

Feels good enough to me

  • February 25, 2020
  • Review provided by G2

What do you like best about the product?
All the complicated nonsense of ElasticSearch is hidden from me - I don't care about nodes, indices, replicas or whatever - I'm free to ignore everything but the data that I enter and the searches that I create.
Customer support is very responsive and informative - even escalating to the experts feels quick.
For 99.9% of the time, everything just works.
The HTTP API is well-documented with helpful examples/templates.
What do you dislike about the product?
Quotas are set with a minimum of a gigabyte, when sometimes, I only expect to use a few hundred megabytes.
The 0.1% of the time that Logzio falls over - the API fails completely, logs stop appearing until things "catch-up".
Sometimes the caching of the web console breaks searches until you refresh the page (e.g. if I selected a single sub-account for one search, but then search for something else in another sub-account, the second search doesn't work until I refresh).
What problems is the product solving and how is that benefiting you?
We don't have a large team of database-cluster experts that can manage ElasticSearch clusters - Logzio means we're free to focus on the unique parts of our infrastructure.
Recommendations to others considering the product:
Do you want to manage your own ElasticSearch cluster (including Kibana)? If the answer is 'no', consider Logz.io.


    Computer Software

Reliable infrastructure and good customer support

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
We are using Logz.io for 4 years and we are happy. The infrastructure is reliable and customer support and account management are good. You can research logs, browse stats, organize dashboard and follow up the activities
What do you dislike about the product?
Not much. Sometimes applications to extract data and stats have glitches after a new release is done, but Logz does follow up and fix.
What problems is the product solving and how is that benefiting you?
Log management for SaaS application, reporting, dashboards, analytics, research logs and customer related information.


    Internet

Amazing product

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
We love using ELK but did not love having to manage ELK. Finding Logz.io solved the management problem and gave us access to knowledgeable ELK resources.
What do you dislike about the product?
I like it all.______________________________
What problems is the product solving and how is that benefiting you?
We love ELK but not the management & scaling of it. Logz.io solved that problem.


    Computer & Network Security

StormRunner Using Logz.io

  • December 30, 2019
  • Review provided by G2

What do you like best about the product?
the ability to have timeless and gain analytics data from the log system
What do you dislike about the product?
the retention limitation between sun accounts and the fact that i cant use metrics beta on my sub account
What problems is the product solving and how is that benefiting you?
debug product issues
monitor usage and exceptions
track analytic data over time


    Higher Education

It’s okay

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
it’s convenient and easy to access from work
What do you dislike about the product?
it’s hard to learn and difficult to remotely access
What problems is the product solving and how is that benefiting you?
it’s easy to check logs


    Samil V.

Great Product

  • October 09, 2019
  • Review provided by G2

What do you like best about the product?
Central Management logz are perfect for log analysis
What do you dislike about the product?
Some times slow to browse and also requires us to login multiple times
What problems is the product solving and how is that benefiting you?
Sophos Central Firewall issues