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Datadog Pro

Datadog | 1

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External reviews

503 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Why DDOG

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
It's a comprehensive platform and seemlessly created from ground up. I like the tech underneath. It has good customer support, easy to use and easily integrated into other tools.
What do you dislike about the product?
Learning curve is a bit higher for new users.
What problems is the product solving and how is that benefiting you?
Troubleshooting any issues in the applications.


    Gambling & Casinos

Instant Observability

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Integrating with Datadog enabled our company to move from zero to full application and infrastructure obserability in the matter of a couple months.
What do you dislike about the product?
The number of services enbaled by default can be overwhelming and costly.
What problems is the product solving and how is that benefiting you?
Observing our stack that's hosted accross multiple cloud providers all in one place.


    Education Management

It does what it needs to do

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Their adaptability. At oine point they didn't have open telemetry options for the product, but then eventually added it on a year or two later
What do you dislike about the product?
Pricing lol. It can get pretty heavy handed. Also support hasn't been the best compared to other products i've used in the past.
What problems is the product solving and how is that benefiting you?
Network and pod health. Alerting. Easy integrations. I do like the terraform provider


    Education Management

Actionable Observability

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
The UI is about the best interface I've seen for a data rich product. Their UI team clearly spends a ton of time getting into the very fine details of how the interface should respond in an intuitive way, as I'm always finding small little bits of joy that make it really easy to use.

The product also "just works" out of the box with a bunch of the managed AWS services we use at my company. I would not be nearly as confident in our cloud infrastructure without Datadog to let me know what's happening!
What do you dislike about the product?
There are some newer features that AWS released that I would like to see supported in Datadog's product--I have submitted a feature request but it has been pretty slow to get some of those updates made.
What problems is the product solving and how is that benefiting you?
Datadog allows us to track our cloud infrastructure and distributed systems in a cohesive platform


    Health, Wellness and Fitness

Best observability tool

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Easy and powerful integrations with technology
What do you dislike about the product?
documentation is lacking an updating mechanism.
What problems is the product solving and how is that benefiting you?
Having real time metrics and kpi to better focus my goals


    Consumer Electronics

APM for Troubleshooting

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Its features of tracing and APM. It has made troubleshooting errors in the code far easier. It also connects to a wide variety of languages and operating systems. The filtering system that Datadog has built in is rather handy for finding monitors, dashboards, and events. The Watchdog AI is a helpful tool in spotting pattern you may not have noticed in your applications before, and its breakdown of the pattern and possible causes is helpful in narrowing down root cause. The monitors are simple to implement and can be linked with ServiceNow and Pagerduty rather easily.
What do you dislike about the product?
We wish there was better admin management tools for pushing out updates and giving alerts on a more timely fashion that upgrades are necessary. Communication of these changes could be a little more timely as well. Instrumentation for projects has also gotten more complex than when we first started, but it can be understandable given how much Datadog has grown.
What problems is the product solving and how is that benefiting you?
It has helped us identify error patterns and service behavior/insight (hit rate, error rate, etc.). This has helped us troubleshoot issues for major incidents.


    Retail

Datadog

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
We use Datadog for logging and incidence response. It helps us catch any alerts as soon as it comes in.
What do you dislike about the product?
There are a lot of services Datadog offers that I haven't learn a lot about.
What problems is the product solving and how is that benefiting you?
Datadog helps us keep track of server logs and alerts so that we can response to any server outage immediately.


    Information Technology and Services

Supercharges you observability workflow

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Distributed tracing is pretty great. Also, the dashboarding is great. Also, DD is always innovating and bringing new offers to market. Synthetics have proven to be pretty powerful addition to our workflow and has saved us a ton of setup.
What do you dislike about the product?
Pricing strategy has us constantly on our toes to manage cost. Leaning into Config as Code would be helpful, and allow us to commit our synthetics to version control and push via CI.
What problems is the product solving and how is that benefiting you?
It gives us very convenient incident response tooling. We also use it to validate our performance testing numbers, dashboarding, smoke tests (via synthetics) and monitoring our API gateway.


    Redowan D.

Love Datadog, but the UI can be confusing at times

  • April 23, 2024
  • Review verified by G2

What do you like best about the product?
- Fairly easy to get started with
- SDK for pretty much every popular language
- Supports everything from performance monitoring to logging
- Fast customer support
- Fantastic documentation
- Straightfoward integration
What do you dislike about the product?
- Confusing UI
- The docs is expansive but finding things can be hard at times
- Instead of learning another DSL, I'd prefer to use SQL to query my logs
What problems is the product solving and how is that benefiting you?
We're using Datadog as a one stop shop for everything: logging, tracing, metrics monitoring, performance analysis.


    Real Estate

Great tool for starters and professionals

  • April 03, 2024
  • Review verified by G2

What do you like best about the product?
In my opinion DataDog offers a broad suite of products for observability which can easily be integrated with different providers. For AWS you can simply install a CloudFormation Template which then allows DataDog to access logs from your account. The user interface is pretty easy to use and also offers non-technical people an overview to the most important metrics. Integrating notification services such as Slack is also doable with a few clicks and allows you to send alerts to your teams' slack channel to have them notified instantly so they do not need to have a glance on DataDog every day.
What do you dislike about the product?
DataDogs pricing is sometimes not really clear for us and for some services we just had to wait for a month to pass so we can see how much another service really costs. While you can see what everything costs on their pricing page, this sometimes leaves questions.
What problems is the product solving and how is that benefiting you?
Without DataDog we really hadn't had any central solution for monitoring all our infrastructure and make it easy for other colleagues to access this data.