Rocket.Chat Server
Rocket.Chat | Rocket.Chat server 6.12.1Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
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My Chat Experience
What do you like best about the product?
The tag feature, and the most recent up date regarding the blue from red update, makes it easier on my eyes.
What do you dislike about the product?
I wish the tag feature would pull you into the room when you were immediately tagged, we run on many channels and sometimes is difficult to stay connected
What problems is the product solving and how is that benefiting you?
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The best chat decision for in-office use
What do you like best about the product?
- very flexible configuration system - you can do whatever you want;
- wide opportunities for channels management;
- every change could be rolled back to default value;
- easy to install on server;
- stable working without any bugs (i couldn't found).
- wide opportunities for channels management;
- every change could be rolled back to default value;
- easy to install on server;
- stable working without any bugs (i couldn't found).
What do you dislike about the product?
- not so easy to navigate in interface and settings;
- poor-adapted english-russian translation;
- no way to export and import server chat-data (only full server backup) for the cases, when user wants to reinstall chat, for example.
- could not found at least a base manual for the settings.
- poor-adapted english-russian translation;
- no way to export and import server chat-data (only full server backup) for the cases, when user wants to reinstall chat, for example.
- could not found at least a base manual for the settings.
What problems is the product solving and how is that benefiting you?
I got a task: create a chat, where will be some people who works in our office, divided by groups, and they will need to speak to their leaders, but they most not speak to each other. Also, my bosses need to see all conversations.
Recommendations to others considering the product:
A promising and interesting product that is worth trying
Slack is much better.
What do you like best about the product?
I personally am not of fan of Rocket.Chat, I preferred using Slack.
What do you dislike about the product?
Limitation of file types that can be sent
What problems is the product solving and how is that benefiting you?
Our company has an opposition to using cloud based software which lead us to Rocket.Chat
Good free replacement to Slack
What do you like best about the product?
Rocket.chat is a highly customizable free (open source) replacement to Slack. It is easy to extend and customize, especially since the introduction of the marketplace to add extensions.
What do you dislike about the product?
So features are missing and under development, but are not getting completed. For example, there is a feature that is requested by many (private group chat). There is an open pull request on the GIT repo that has been opened for a few months, but it is not getting approved for some reason.
What problems is the product solving and how is that benefiting you?
We were using it to communicate in the team, with multiple integrations with other products we are using.
Recommendations to others considering the product:
Make sure that all the features you need are included. There is still a drawback at using free software.
Like Slack but WAY better!
What do you like best about the product?
Simple setup and cross platform makes it a win. Then add to that the super low cost to use it and not run out of storage is fantastic. Working on transitioning the entire team to Rocket Chat now.
What do you dislike about the product?
The only thing that I haven't figured out how to do, and maybe it can't do it, is to do audio calls and screensharing. This is something we used it Slack quite frequently but have alternative tools to fill the bill until it can be baked into Rocket Chat
What problems is the product solving and how is that benefiting you?
We aren't really solving problems other than the imposed restrictions we are hitting with Slack in terms of storage. Rocket Chat is saving us money on the cost of the system while providing a much larger amount of storage capacity.
A good chat system for our internal communications
What do you like best about the product?
Web based so our users don't need to install a client. Able to integrate authentication to rocket chat from our web based software. Bot capabilities enabling us to integrate alerts and interaction into our internal software.
What do you dislike about the product?
Took us a while to figure out why our logging into rocket chat was slowing down so much. After lots of trial and error and other research , figured out we need to manually clear our the tokens so it doesn't get extremely bogged down.
Also there was an auto installed update that completely broke the hubbot for us. Was a disruption for our business. We ended up having to install the server a different way so we could roll back to and older version of rocket chat in order to get it to work again.
We don't auto update anymore due to several occurrences where it auto updated and broke things and ended up disrupting our business.
Also there was an auto installed update that completely broke the hubbot for us. Was a disruption for our business. We ended up having to install the server a different way so we could roll back to and older version of rocket chat in order to get it to work again.
We don't auto update anymore due to several occurrences where it auto updated and broke things and ended up disrupting our business.
What problems is the product solving and how is that benefiting you?
use for instant messaging between our users, using bot to integrate into our software for notifications
Great chat software, limited security due to AWS servers
What do you like best about the product?
RocketChat doesn't have too many extras and it almost works offline. I.e. you can read and post messages even when offline. The cheerful interface is a welcome departure from low contrast "modern" design.
What do you dislike about the product?
Rocket.Chat is a Brazilian company. One would think you would be safe from the endless spyware of American providers (American tech companies are legally obliged to spy on you and barred from telling you about it by law). But no Rocket.Chat instead of hosting their chat independently on servers in neutral countries decided to build their infrastructure on AWS.
What problems is the product solving and how is that benefiting you?
Rocket.Chat gave us low maintenance high quality chat at a single monthly fee and reduced our dependence on our primary intranet provider. Sometimes we used LiveChat on our website. We were happy with it.
Recommendations to others considering the product:
Self-host unfortunately, as the Rocket.Chat corporate hosting is now on AWS which means zero security for you and your company. You may as well post Facebook instant messages to one another.
Excellent enterprise chat tool
What do you like best about the product?
We liked that we could host our own chat solution and we owned the backend data. We also gained features that hangouts chat was lacking since hangouts was going away.
What do you dislike about the product?
Sometimes the chat nodes were not respo sive and required a full OS reboot in order to.clear up. We ended up having to schedule reboots in order for the servers not to go down.
What problems is the product solving and how is that benefiting you?
Trying to find a chat solution to meet our company needs since hangouts was retiring. We liked the slack like features at a cheaper cost.
Recommendations to others considering the product:
Make sure you understand mongo db.
So close but with a few caveats
What do you like best about the product?
We love the flexibility. As a small growing company the ability to add on new people as we grow, without worrying about outrageous upgrade costs. the interface is simple.
What do you dislike about the product?
Updates can cause significant interference with workflow. The search function is lacking, it would be nice to be able to toggle between channel and global searches. (maybe there is a way but we haven't found it yet?) but the one thing that keeps me from loving this is the lack of followup notifications.
What problems is the product solving and how is that benefiting you?
RC is necessary for our business. I can't imagine trying to function without keeping us all connected especially with our remote employees. My favorite most recent addition was adding a Zappier that updates a social media channel with mentions. That has helped us really interact with our community!
Rocket Chat, the wordpress for the Chat, ChatBots and Live Chat
What do you like best about the product?
It is open source and have a VERY active community. It is going to to be for Chat what wordpress is for websites today.
What do you dislike about the product?
It is not much a dislike but yet annoying is the constant changes it goes through. It is hard to keep up with the changes and updates.
What problems is the product solving and how is that benefiting you?
integration between NLU engines, mobile chat applications and Live Chat agents in several different business websites.
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