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Some worthwhile points to consider, but implementation documentation can be confusing.
What do you like best about the product?
I like the idea of DNS query filtering beyond what's typically available at no cost. I like the ability to do reporting on the data to get insights not typically available without manually collating DNS lookup data. I also like the idea that if DNS results are returned for malicious websites or services you can point a finger at your vendor and that provides some CYA.
What do you dislike about the product?
I dislike the implementation documentation, the confusing nature of the setup calls, and overall the idea that the sales people don't really grasp the technical requirements for enterprise rollouts. They just sell sell sell and really don't take the extra time to learn current architecture, caveats, etc. They solution requires virtual appliances (which they weren't very helpful designing architecture) and installing agents on the domain controllers (which they also weren't exactly upfront about). They left me and my team to learn the ins and outs and design the rollout. We also had to enable different audit logging on our domain controllers and they didn't tell us that either.
What problems is the product solving and how is that benefiting you?
DNS queries by malicious actors or software are no longer being served. We have a better understanding of what domains and subdomains are regularly requested and visited. We also feel more prepared when it comes to being proactive with security.
Recommendations to others considering the product:
Look at other options, vendors, etc. Beware of implementation pitfalls and unhelpful sales/tech staff at OpenDNS.
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Open DNS Umbrella
What do you like best about the product?
Easy to use. Quick to implement. Virtually invisible to the end user. Efficient in website monitoring and protection. Rollout was quick and simple. Easy for end user to install.
What do you dislike about the product?
more expensive than other solutions. Does not contain dramatically more features than free version/usage of open dns.
What problems is the product solving and how is that benefiting you?
Monitoring employee website usage. Prevention of navigating to dangerous websites. Feature rich custom DNS management as part of overall corporate network infrastructure.
Recommendations to others considering the product:
For a feature rich, custom DNS, easy to use solution, highly recommended. Distribution to end users is quick and easy. Simple client app to be installed on each computer. Can be done by user themselves.
The best enterprise level protection
What do you like best about the product?
Great and always up to date for malwares
What do you dislike about the product?
Pricing is not very flexible for SMEs, hard to negotiate if you are not huge company
What problems is the product solving and how is that benefiting you?
Great support levels from cisco when required. Always there when needing business level support even when in crisis times
Recommendations to others considering the product:
Worth spending time on the setup and plan this properly. This way only you will get the best out of this product
Open DNS Review
What do you like best about the product?
OpenDNS provides comprehensive security solution to protect against malware, ransomware and cyber threats.
What do you dislike about the product?
The pricing structure and the fact that it started as an open source platform and after Cisco acquisition, the product pricing is significantly high
What problems is the product solving and how is that benefiting you?
It is used to secure our diverse user base from malware over the internet. It also allows us a customized block/access list option which other tools don't. All in all, the product is very good however the pricing is something that is concerning. I would still recommend Open DNS.
Recommendations to others considering the product:
Evaluate other products too in the space however OpenDNS does provide a customized option which others may not.
Positive results
What do you like best about the product?
The confidence in the security that is provided
What do you dislike about the product?
There are
Minor technological glitches.
Minor technological glitches.
What problems is the product solving and how is that benefiting you?
Securing financial records in the cloud
Open DNS Umbrella Review
What do you like best about the product?
DNS Security is one of the layers of security that our company uses to try and avoid end users bringing in malicious malware via the internet. Cisco's DNS Umbrella is nice because it is cloud-based and very easy to manage.
What do you dislike about the product?
My only dislike is that the canned reports that are in DNS Umbrella are not all that helpful and the cost of DNS Umbrella has gone up significantly in the past few years.
What problems is the product solving and how is that benefiting you?
DNS-Security is an important defense against end users going to malicious sites on the internet. The benefits are that there are less workstation rebuilds due to malware and less risk of users getting redirected to a malicious site on the internet due to a phishing scam or something similar. Overall, it is another solid layer of defense in our defense-in-depth strategy.
Solid DNS protection
What do you like best about the product?
The best part about Umbrella is the ease of management and the ability to handle either individual client installations or network level.
What do you dislike about the product?
The reporting is not the most robust but it is improving.
What problems is the product solving and how is that benefiting you?
We have been able to provide DNS level protection to help ensure our endpoints and networks are as secure as possible.
Simple yet powerful
What do you like best about the product?
Open DNS is easy to manage and maintain. Set it and forget it. It provides fast DNS resolution and basic content filtering.
What do you dislike about the product?
It is not a bullet proof solution to all situations.
What problems is the product solving and how is that benefiting you?
By using Open DNS we are able to provide faster DNS Name resolution than is possible from our ISP. While there may be other solutions Open DNS provides a free solution that works for us.
How well does it work?
What do you like best about the product?
I feel that it I an easy layout. The layout is very self explanatory. I only had a few questions about it.
What do you dislike about the product?
I think when trying to fix an issue when I did have one I had a hard time figuring it out.
What problems is the product solving and how is that benefiting you?
I feel that having an open DNS it was slower during certain times. I feel there were certain times it didn't work as well as other times.
The benefits was it was easier to connect to multiple devices easier.
The benefits was it was easier to connect to multiple devices easier.
Recommendations to others considering the product:
I feel it made our company work more efficiently. The layout was easy to understand. The setup was fairly easy.
Great for keeping confidential informations safe!
What do you like best about the product?
Being able to trust an application/program with sensitive and confidential information feels great - not only for our clients, but our employees.
What do you dislike about the product?
Not a huge complaint, but keep in mind it won't block ALL phishing URLs.
What problems is the product solving and how is that benefiting you?
We're able to monitor usage of information and control as necessary.
Recommendations to others considering the product:
When needing to protect company information, this is a great tool.
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