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External reviews

4,042 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dee R.

Hootie and I have been friends for years!

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Hootsuite continues to enhance the offerings provided for clients. I started out with a free subscription and have now grown it to an Enterprise account. I have assistance as needed when I reach out. I use it multiple times a day. It is rather easy to use. I was able to integrate it into my processes quite easily.
What do you dislike about the product?
One of the downsides of using a third party tool to post is that the algorithms on the social platforms are not always as good as posting organically to the platform.
What problems is the product solving and how is that benefiting you?
Hootsuite included Canva, AI and connecting to new social platforms regularly.


    Financial Services

All-in-One Services

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
I enjoy the ability to be able to post to all my social accounts at the same time.
What do you dislike about the product?
I have been using Hootsuite for over a year and have not come across a situation where I have disliked the product.
What problems is the product solving and how is that benefiting you?
Saving time by posting to all three social media accounts at once.


    Zoe V.

Hootsuite is great for the most part!

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
I really like the planner feature in Hootsuite. It allows me to plan and schedule my social media in advance, and almost "set it and forget it."
What do you dislike about the product?
Sometimes Hootsuite looses it's connection to Instagram or Twitter, but it's usually back up and running in a day or two.
What problems is the product solving and how is that benefiting you?
Amount of time spent on scheduling social media and providing our board with analytics.


    Toni-Ann L.

It's great if you don't want to use your personal profile

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
I like the scheduling capabilities and the insights you can get. It's easy to use and to sign up for it. The spend is a bit much if you're just starting out but its good for small to large companies to manage the workload. I use it every day but ideally i'd prefer not to.
What do you dislike about the product?
It glitches often resulting in posts and stories not going out on time. This can be very annoying if you're not a hands on creator. it's not the best when posting to tik tok because it limits characters.
What problems is the product solving and how is that benefiting you?
Its allowing us to have a full view on all of our social media channels without having to access multiple applications. The app is also pretty helpful on the go.


    Joy B.

Social Media Made Easier

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Love that we're able to bring our company's many social media channels into one place where it's easy for us to post across channels with ease. There are so many great new features that we're using to up our social media game, and we use this all the time.
What do you dislike about the product?
I currently have no complaints about Hootsuite at all.
What problems is the product solving and how is that benefiting you?
Trying to post across our many channels was difficult, but Hootsuite makes it easy to manage our significant list of channels and makes scheduling posts a breeze. It's helped us get on top of our social media game and see better results.


    Martina G.

Hootsuite makes managing social media channels for a large company much easier

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
It's very user-friendly, colourful and fun to use
What do you dislike about the product?
Sometimes glitches micht occurr but so far the team at Hootsuite have been very helpful in resolving them
What problems is the product solving and how is that benefiting you?
Helping my team maintain an overview of a large amount of direct messages and social media posts across all of our channels


    Ronan W.

Changed the way we manage organic social channels

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
The ease of switching between channels, building drafts and reporting on post effectiveness. Hootsuite has allowed us to manage all social channels in one place and set permissions for teams, we use it every day!
What do you dislike about the product?
I wish you could see a snapshot of post performance via the calendar view, rather than having to find it within the analytics tab. Other than that, can't think of any other negatives.
What problems is the product solving and how is that benefiting you?
Hootsuite gives greater flexibility on assigning team permissions, from social managers to customer support.


    James F.

Hootsuite takes the fuss out of social media management

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
I love that Hootsuite makes it easy to manage and connect so many social accounts. I can see my content calendar all in one place and schedule new posts easily. The reporting features are also a big help. No more scrolling through the ever changing Meta Business Suite. It's all in on Hootsuite. It's super easy to get your accounts all setup and integrated.
What do you dislike about the product?
I haven't found many downsides with Hootsuite but if I had to choose one it would be that it's very slow on Safari. When I type my post out it slowly crawls through each word and I have to slow down to make sure the spelling is correct the first time.
What problems is the product solving and how is that benefiting you?
Hootsuite brings together all of your social accounts. It's a huge benefit to be able to see all my posts and schedule new posts in one single window.


    Electrical/Electronic Manufacturing

Hootsuite is a great social scheduling platform!

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
Hootsuite is super intuitive and easy to use. It takes little time to learn and it does exactly what it's supposed to do in terms of a social media scheduling platform.
What do you dislike about the product?
They recently changed the scheduling calendar, so that there aren't time blocks you can choose from. It's a running block of time and you have to manually change what time you want to schedule the post. It's more inconvenient than anything. I wish they'd change it back.
What problems is the product solving and how is that benefiting you?
Hootsuite allow me to schedule social media for 5 different businesses in a very easy way.


    Kilee M.

Convenient but Buggy

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
I love Hootsuite's tools such as their AI assistant, hashtag generator, in depth reporting, and scheduler.
What do you dislike about the product?
There are noticeable bugs that stop me from using the product. There are times when I'm unable to upload media while creating a post. Also, Hootsuite doesn't automatically save your post progress in case it crashes or you click outside the post creator box--which has happened a couple of times to me. It would save me more time and stress if it automatically saved posts as drafts.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me solve my time management and reporting.