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Send Grid Delivers.
What do you like best about the product?
My experience with SendGrid has been great since joining the ranks at Net-Results Marketing Automation.
What do you dislike about the product?
I wish you could look further back within your SendGrid account to see older Activity and Export that data.
What problems is the product solving and how is that benefiting you?
No problems thus far!
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Reliable SMTP server
What do you like best about the product?
Reliable SMTP server, good Api and excellent deliverability inbox rate. The web dashboard is easy to use and offers good number of features.
What do you dislike about the product?
To hard to work with bounces emails, log export and reputation management.
What problems is the product solving and how is that benefiting you?
Newsletters, Transactions being sent correctly without going to spam box where the user rarely looks.
Recommendations to others considering the product:
Definitely take a trial and setup your test campaign to analyze results. It is one of the top providers worldwide so I would make a deploy test using their dashboard or API.
ok software not ok platform
What do you like best about the product?
from a purely "feature" driven perspective, this platform does everything needed
What do you dislike about the product?
no help at all avoiding being inappropriate labelled blackhat. no help at all dealing with major ISPs when pushback occurs
What problems is the product solving and how is that benefiting you?
customer retention. reactivation.
Recommendations to others considering the product:
other platforms probably offer much better "black hat/white hat" protection and policing
Tops for delivery
What do you like best about the product?
Top notch in boxing, great API. Put it in front of your in house email solution and you'll be on par with the pros.
What do you dislike about the product?
Built in campaign management is only adequate. Mostly a good solution for integrations.
What problems is the product solving and how is that benefiting you?
I've relied on send grid to act as an MTA for marketing websites (Kentico and SiteCore) so that we can reliably inbox messages.
Simple and powerful but quite expensive and only 99.9% reliable
What do you like best about the product?
Easy to use. There's simple libraries or you can use SMTP.
What do you dislike about the product?
Not entirely reliable. I've had them stop valid deployments because of concerns around spam; I've had: multiple instances where their engine slows to a crawl for unknown reasons before speeding up again; complaints that links don't work (link tracking server occasionally down for a few seconds); no emails deployed for a period of six hours.
I use Sendgrid instead of SES or my own server because it is supposed to be rock-solid. It's just not quite good enough.
I use Sendgrid instead of SES or my own server because it is supposed to be rock-solid. It's just not quite good enough.
What problems is the product solving and how is that benefiting you?
Reliably deploying emails on behalf of our clients. We developed a smart customer messaging engine (CME) and have a lot of experience around marketing journeys and maintaining customer conversations, but we wanted to stay away from operational delivery. Using a third party for delivery means we do not need to develop the reliable infrastructure needed in operational management.
Recommendations to others considering the product:
Sendgrid is heading towards ease of use rather than volume. For people looking to get say 100k emails out a month quickly and easily it is ideal. For people sending millions of emails a month you are probably better looking elsewhere.
SendGrid - easy, reliable email automation
What do you like best about the product?
SendGrid is a reliable software to send and automate email marketing.
What do you dislike about the product?
I've noticed that the custom email editor tends to lag quite often.
What problems is the product solving and how is that benefiting you?
Sending and automating emails to our customers.
Easy to use
What do you like best about the product?
Simplicity, and pricing plans. The basic service does the job very well.
What do you dislike about the product?
I have no complaints. I have no complaints. I really have nothing bad to say, sorry.
What problems is the product solving and how is that benefiting you?
Sending email from our website and web apps.
Great Email Serive
What do you like best about the product?
I used SendGrid for quite a few different projects. All the way from sending millions of emails a month to the free plan for some small transnational projects. The best part? The service is exactly the same no matter how big or small.
What do you dislike about the product?
The admin was previously much easier to use. An update a year or so ago made it more 'modern.' Though it really hid some every day functionality. I've had to go into live chat to ask a rep where some settings have moved.
What problems is the product solving and how is that benefiting you?
Getting emails into the inbox. It does it!
Good free SMTP server for low-use solutions
What do you like best about the product?
What I've always liked about SendGrid is how it takes the complexity of SMTP servers and abstracts that away so I don't need to worry about it. It can be quite complicated to setup your own SMTP servers and this is a great solution. The time we've saved has been substantial. I also like the flexibility to use the API version as well.
What do you dislike about the product?
I wish that the limitations for the free account were a little higher, as we have a number of low-use websites using the same SendGrid account and we are reaching our limit faster than I excepted.
What problems is the product solving and how is that benefiting you?
We use SendGrid to deliver notification emails from various systems and websites. We have saved countless hours by using SendGrid instead of setting up our own SMTP servers.
Recommendations to others considering the product:
I would say, for low-use applications, this is a great solution for a simple SMTP server.
Our go-to solution for automated email
What do you like best about the product?
The API is quite simple to use and there are a lot of tools that can integrate with Sendgrid
What do you dislike about the product?
The logs about your email sending history could be more detailed
What problems is the product solving and how is that benefiting you?
Our business problem is to replace manual sending of email based on customers events by API-triggered emails
Recommendations to others considering the product:
Make sure to optimize your emails for delivery and optimal compatibility with the most-used webmail solutions
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