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Now I can sleep at night!
What do you like best about the product?
Peace of mind knowing experts are constantly monitoring our entire fleet of computers.
What do you dislike about the product?
The dashboard can be a little non responsive at times.
What problems is the product solving and how is that benefiting you?
No need to employ dedicated security experts.
Recommendations to others considering the product:
When compared to other solutions, it is far more comprehensive and cost effective.
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MTR helped us optimise our supervision budget in a wonderful Way !!
What do you like best about the product?
Actually, I like couple de things such as :
1- the fact that the MTR team is available 24/7
2- the fact that the price is way cheaper than a classic SOC service
3- the fact that the bundle includes already antivirus +EDR + XDR
1- the fact that the MTR team is available 24/7
2- the fact that the price is way cheaper than a classic SOC service
3- the fact that the bundle includes already antivirus +EDR + XDR
What do you dislike about the product?
the downsides are :
1- that there is a separate cost for servers which more expensive than desktops and laptops
2- Mobiles (Smartphones and tablets) should be addressed through another solution (Central Mobile Advanced)
1- that there is a separate cost for servers which more expensive than desktops and laptops
2- Mobiles (Smartphones and tablets) should be addressed through another solution (Central Mobile Advanced)
What problems is the product solving and how is that benefiting you?
Sophos MTR is solving many problems for us, such as :
1- compliance to standards like ISO 27001 and ISO 22301
2- cost issue ; we were going to spend too much money on SIEM to guarantee monitoring of our SI ; now with MTR, the cost way cheaper
3- we had a challenge to find good SOC Analysts and once we find them, they leave after Maximum 2 years ; now this is not our duty and the vendor is handling himself this story
1- compliance to standards like ISO 27001 and ISO 22301
2- cost issue ; we were going to spend too much money on SIEM to guarantee monitoring of our SI ; now with MTR, the cost way cheaper
3- we had a challenge to find good SOC Analysts and once we find them, they leave after Maximum 2 years ; now this is not our duty and the vendor is handling himself this story
Recommendations to others considering the product:
the recommendation i would give is to avoid purchasing SIEM and replace this investment by an MTR service
Relief of the IT with a very high security gain and a lot of information
What do you like best about the product?
MTR Webinterface is easy to use.
Its very good that i get security advisory per Mail from the MTR Team.
The Dashboard has a lot of information for me and my colleagues.
The MTR-Team relieves the internal IT-Team significantly, since you no longer have to look at all endpoint logs.
Its very good that i get security advisory per Mail from the MTR Team.
The Dashboard has a lot of information for me and my colleagues.
The MTR-Team relieves the internal IT-Team significantly, since you no longer have to look at all endpoint logs.
What do you dislike about the product?
Activation/Implementation after purchase, no german support contact person, no chance to open a ticket on MTR Webinterface with a option to select the maybe infected computer(Sophos Central - not ideal: currently only per E-Mail)
What problems is the product solving and how is that benefiting you?
Sophos MTR relieves us of the constant checking of the Sophos Endpoints logs.
We don't have to look at the endpoints logs immediately with every email notification, because the MTR team does it for us immediately.
We don't have to look at the endpoints logs immediately with every email notification, because the MTR team does it for us immediately.
Recommendations to others considering the product:
If you can't do it yourself, take the MTR team
Advanced technology for detecting a threat on a variety of levels
What do you like best about the product?
Sophos Managed Threat Response provides 24/7 tgreat detection and response capabilities provided by a team of experts as a completely managed service. Overall this is an excellent product.
What do you dislike about the product?
I do not have any complaints for Sophos at this time.
What problems is the product solving and how is that benefiting you?
Provide integrated defenses against malware, spyware, intrusions and unwanted applications.
Sophos is easy to install and manage
What do you like best about the product?
Sophos is very easy to install and manage. The admin user interface is very intuitive and easy to learn. Integrates easily with Microsoft Windows. Basic user interface
What do you dislike about the product?
Updates do not always go through on the first attempt. Updater sometimes consumes processor speed. Takes about 15 minutes to install on clients. Would like to see faster install time
What problems is the product solving and how is that benefiting you?
Sophos provides a complete Malware and Antivirus solution, thus eliminating the need for multiple programs. This is providing a cost savings and deployment of equipment is faster and more efficient
Recommendations to others considering the product:
It is a complete package that will help secure your domain. Highly recommend.
Sophos provides exceptional support especially the MTR Team.
What do you like best about the product?
The product works great. The agent detects and cleans malware automatically. It is pretty much hands-off when alerts go off. The MTR service also is exceptional. The team notifies you when an alert happens and takes care of it immediately.
What do you dislike about the product?
What I dislike is the deployment of the agent to a new or an existing workstation. Especially on an Apple workstation. Managing policies for an Apple device is also a pain
What problems is the product solving and how is that benefiting you?
The product does a great job detecting malware, once it detects, the agent cleans it. Our team can concentrate on other issues while Sophos takes care of the bulk load of malware alerts.
Sophos MTR is a solid product with great support.
What do you like best about the product?
Sophos MTR is very easy to use and, since it resides in the same console as our other Sophos products, it's familiar in its layout. Having their team's eyes on our network elevates our level of confidence in our security.
What do you dislike about the product?
The weakest point of Sophos MTR is the granular ability to quickly dive into details on machines and detections. Would be better to access them from the main page instead of going into different sections of the product for that info.
What problems is the product solving and how is that benefiting you?
Lack of internal security resources. MTR allowed us to heavily step up our protections without additional hiring and at a good cost. The rollout was easy and we've saved a lot of time using it.
Sophos MTR is very good for hunting threats
What do you like best about the product?
Very fast team response for a threat, very detailed incidents reports.
What do you dislike about the product?
Some false-positive alarms needed my attention (as a product admin) to resolve the issue.
What problems is the product solving and how is that benefiting you?
They do a job of managing threat response on your computers when you have no time or resources to do it by yourself.
there are some issues to be resolved
What do you like best about the product?
to see best practice to resolve and recover the issues .
What do you dislike about the product?
the suuden issues that happen when upgarding the OS or if any patch update haapen
What problems is the product solving and how is that benefiting you?
it has resolve the on domain and outside coming threats and it help detecting the risk to take an action immediately .
Sophos MTR has been an asset to our company's network monitoring and threat response
What do you like best about the product?
Having an extra set of eyes monitoring our endpoints
What do you dislike about the product?
The MTR console needs a UI upgrade that can better integrate alerts and incident response into a single pane of glass rather than having to look in multiple places.
What problems is the product solving and how is that benefiting you?
Like many, we are not staffed 7 by 24. MTR let's us get some rest knowing someone is watching and ready to respond.
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