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AssemblyAI

AssemblyAI | 1

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External reviews

23 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jacob S.

Overall, the Perfect Product!

  • June 21, 2024
  • Review verified by G2

What do you like best about the product?
Assembly has been the go-to for our business for all things Speech to Text related. We love the ease-of-use with integration, extremely clear documentation (implementation), phenomenal support, and accuracy of the speech to text recognition.

Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.

In addition to all of the above, the price for the product is perfect.
What do you dislike about the product?
They are limited in the number of languages they offer. While I haven't done extensive competitor research, I believe that others may offer more language variety which we would greatly benefit from in our app.

The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.

Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly.
What problems is the product solving and how is that benefiting you?
They recently added speaker diarization which is great and will benefit our product. They also added new languages recently which we now can also provide to our users (which we appreciate). In addition to this, they told me they are also improving the languages they currently support as well. This is helpful because we have had some users experience inaccuracies with their STT.


    Ryan J.

Best Speech to Text technology in the market!

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
AssemblyAI really is focused on Product Development as their core customer inside of an organization. Their APIs are well defined and are always making updates to them on the regular. The accuracy and error rate of their speech to text model is the best in the market! Our customers love the transcriptions we can provide them along with some of the other intelligence features. AssemblyAI makes their APIs easy to use and impliment into our products.
What do you dislike about the product?
There are no downsides or things I dislike with AssemblyAI's speech to text API.
What problems is the product solving and how is that benefiting you?
The main problem that the Speech to Text API solves for CallRail is transcibing phone conversations into transcripts for our end customers. Our customers may receive hundreds and even thousands of phone calls a day. They don't have the time or resources to listen to every call recording. AssemblyAI's Speech to Text API allows us to easily transcribe these conversations inside of out Conversation Intelligence product.


    Avijit C.

Good Features & Great Advacements

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Assembly AI is leveraging generative AI and the current technological trends, allowing them to introduce and provide amazing and better features as well as good accuracy in their engines along with added services.
What do you dislike about the product?
I feel they can explore the generative AI specs more deeply and introduce more features rather than traditional Q&A, in order to provide better usability and product lookout of their offering.
What problems is the product solving and how is that benefiting you?
They are solving the speech to text and helping us convert calls and voice recordings into text allowing us to utilise NLP based models in order to gain and provide insights


    Computer Software

Most accurate Speech to text model for telephony audio data transcription.

  • August 11, 2022
  • Review provided by G2

What do you like best about the product?
Service is super easy to integrate via APIs whose documentation is available in multiple languages on their website so setting up their service is super easy for developers. Apart from this you pay for what you transcribe i.e they charge based on no. of hours of transcription.
What do you dislike about the product?
Their model's accuracy on telephonic Audio data performs much better than competitors but transcribes poorly in the case of Audio having high background noise and disturbances.
What problems is the product solving and how is that benefiting you?
Extracting meaningful information from spoken language-based data is becoming essential for language-based startups and the ones who are trying to automate and improve their services. Training models require in-depth domain knowledge of machine learning and AI. assembly makes it easier to perform these tasks in a much simpler way without the need for in-depth domain knowledge in Language-based AI & ML.


    Staffing and Recruiting

Very impressive quality

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
All my clients are very impressed with the quality of the transcription, we moved from a competitor to Assembly. I am very excited to see where this business goes as they are ahead of the game already and still so new!

The support we have had from the team at AssemblyAI has been impeccable, they are responsive and very friendly.
What do you dislike about the product?
Nothing at the moment. Anything support we need, they are on hand to help.
What problems is the product solving and how is that benefiting you?
Transcription of interviews conducted- very high accurate
Recommendations to others considering the product:
None


    Nuno S.

One of the smartest decisions we made!

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
Changing our transcript provider to AssemblyAI was probably one of the smartest decisions we made. Not only the accuracy is better but they support cutting edge features that can empower your product to do more. We did a benchmark across multiple providers and they were the clear winner. The team is great, super responsive and does a great job keeping us informed about new features and updates.
What do you dislike about the product?
Nothing that I can recall at the moment.
What problems is the product solving and how is that benefiting you?
Clean and super accurate transcription + audio intelligence features that make our product shine!


    Government Administration

Speech to text apps

  • September 15, 2020
  • Review provided by G2

What do you like best about the product?
Instead of having to type out everything that you need you can speak and transcript is provided so it saves alot of time with my school work.
What do you dislike about the product?
Sometimes like with all technology you do have to change words that the computer software heard but that you really didn't say.
What problems is the product solving and how is that benefiting you?
Saves me alot of TIME.
Recommendations to others considering the product:
Get it if you have to write alot with your work or school.


    Elizabeth N.

Great, but not best in the market

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It’s great for the price but for people working with developers this software may be an expense avoided. I’ve used Google speech to text which also works.
What do you dislike about the product?
There are more features using the Google software, and there’s more accuracy as well. This software was certainly helpful but I’ve had more success with Google.
What problems is the product solving and how is that benefiting you?
It’s good for converting and translating speech, especially when it comes to video transcription which is a big part of my role.
Recommendations to others considering the product:
It’s great to use when playing a video to transcribe quickly.


    Lizzy N.

Excellent - great for price

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It’s easy information upload and the software is much quicker than what I used to use. The text feature is very accurate and I’ve had only minor issues.
What do you dislike about the product?
I feel like there could be improvement with accuracy for translation but otherwise much better than other softwares available on the market.
What problems is the product solving and how is that benefiting you?
This API software helps with our company translation a great deal, synthesis is much quicker.
Recommendations to others considering the product:
Be in a quiet area for the software to work best, it minimizes the rate of errors.


    Harris O.

Goes toe to toe with Google for transcription

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
Pay per second, lower prices than Google, highly accurate transcription, very easy setup
What do you dislike about the product?
Sometimes requests can be slow, but they're working on that!
What problems is the product solving and how is that benefiting you?
We provide automated mock interviews, and Assembly AI helps us convert the speech into text for automated analysis!