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Professional Team, Great Product, Great Service
What do you like best about the product?
Working with the Muvi team has been wonderful. They are professional, attentative, and determined to solve any issues.
The website never crashed or experienced down time.
The website never crashed or experienced down time.
What do you dislike about the product?
The CMS is not as friendly of a user interface as I would like. It takes a great deal of mapping out and trying to remember where things are placed and consulting the help forum.
I would personally like to see the ability to create both a FAST channel and paid VOD option for one product.
I would personally like to see the ability to create both a FAST channel and paid VOD option for one product.
What problems is the product solving and how is that benefiting you?
Muvi helps solve the disparity between having the resources to pay 150k+ for a website upfront and allows instead a subscription service for your OTT platform.
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Do Not Use MUVI - You will Regret It
What do you like best about the product?
What it promises to deliver and feature set.
What do you dislike about the product?
Their customer service and platform are absolutely atrocious. We have been working on a client project for months and have lost tens of thousands of dollars due to delays and additional work from our team that needs to go into the platform to support basic functionality. We went this route because of what MUVI promised to deliver. The CMS has severe limitations (if you can even call it that). You will find random characters in your titles/listings that will take your team hours to resolve. Additionally, their customer support is absolutely terrible, taking months to fix even the smallest issues.
We were also told it could support a pricing model that it could not so we had to completely revamp the business model to try and make it work.
If you already have money tied into developing on this platform, walk away and consider it a sunk cost. They will not support you and it will cost you in the long run.
We were also told it could support a pricing model that it could not so we had to completely revamp the business model to try and make it work.
If you already have money tied into developing on this platform, walk away and consider it a sunk cost. They will not support you and it will cost you in the long run.
What problems is the product solving and how is that benefiting you?
This solution has not benefited us in any way, shape or form. We could have built a custom solution 3x over for what it took to try and work around their horrible platform.
What a nightmare it has been...
What do you like best about the product?
Nothing, literally nothing. This is not an exaggeration.
What do you dislike about the product?
I honestly don't know where to start. We have had so many issues using MUVI OTT service trying to implement this for a client of ours. At every turn there has been an issue which our team has to literally hold the dev team at MUVIs hand to fix, if they even can. From uploading our files, to user interface and just a million different issues. I wish I had listened to our dev team to build a custom solution for our client.
Has been a year to get the site where it needs to be and it is still terrible. The site is so slow it is painful, we also have an issue when you try to switch pages you get a chrome pop up asking if your sure you want to leave the page, which MUVI is claiming is the default functionality, which is absolutely not the case.
our team has even found the line in the code that is causing this and highlighted it to MUVI. Lets see what they do.
Further we have been paying for over a year for a site we have been unable to use, and when asked for some sort of compensation they wouldn't budge or compensate.
Has been a year to get the site where it needs to be and it is still terrible. The site is so slow it is painful, we also have an issue when you try to switch pages you get a chrome pop up asking if your sure you want to leave the page, which MUVI is claiming is the default functionality, which is absolutely not the case.
our team has even found the line in the code that is causing this and highlighted it to MUVI. Lets see what they do.
Further we have been paying for over a year for a site we have been unable to use, and when asked for some sort of compensation they wouldn't budge or compensate.
What problems is the product solving and how is that benefiting you?
It is not solving any, we should have built a custom site, it would have been comparable in cost for us to do that and been done in a fraction of the time.
Outstanding
What do you like best about the product?
I have worked with Muiv on Numerous Project and the find the serive outstanding and the teams are amazing to work with and alwyas extremely helpful
What do you dislike about the product?
Nothing, I find the tech excellent and easy wo work with
What problems is the product solving and how is that benefiting you?
Muvi have been giving us amazing support on some very complex intergrations as well as UI support and functionality requirments
Great platform!
What do you like best about the product?
Great platform! The CMS is easy to use and the tech team are quick, knowledgeable and a joy to work with. Full marks from me and I look forward to continuing to use their service.
What do you dislike about the product?
There is not much that I don't like about Muvi - so far it has been really easy to use and the team have been great!
What problems is the product solving and how is that benefiting you?
Muvi has enabled us to build an App for parents and get important knowledge to those who need it most!
Very good platform
What do you like best about the product?
Their help and support response. Ease of use, Easy to implement, Customer support,
What do you dislike about the product?
Nothing much. Just a little bit of price when you are starting off.
What problems is the product solving and how is that benefiting you?
Live stream, multiple languages
Muvi has a lot of potential.
What do you like best about the product?
The ease of use is what's great about the platform when it's working correctly.
What do you dislike about the product?
Muvi has a lot of potential, but falls well short in execution of promised delivery of services. Customer service is awful and very inconsistent. They have no problem taking your money even though they haven't corrected issues which cause current customers to cancel subscriptions.
What problems is the product solving and how is that benefiting you?
Muvi was the only platform that solved the problem we faceed while starting the buisness over four years ago. Since then we have been plauged by numerious issues that are not resovled for long periods of time. Muvi's inability to correct or respond to issues in a timely manner causes loss of revenue from subscriners due to repeated issues that aren't corrected.
Simple and nice platformsolution for a small company
What do you like best about the product?
Easy and userfriendly. Various design solutions to choose from.
What do you dislike about the product?
Not always optimal display performance..
What problems is the product solving and how is that benefiting you?
As a TV channel, it gives us the opportunity to be on several platforms.
MUVI Provides a Great All-in-One Solution to Build a OTT Platform with Courteous & Helpful Support!
What do you like best about the product?
In addition to various favorable features and display for users to create a video and audio platform, we really appreciate MUVI's helpful support!
The support team members always try to understand what features we need including customization with CSS and fix immediately if there is any technical issues and bugs.
They give us a clear instruction and explanation in details with some snapshots, article links, videos, and call meeting, so that we could understand easily.
We are very glad that now we are making our platform better and better, thanks to MUVI's awesome service and support!
The support team members always try to understand what features we need including customization with CSS and fix immediately if there is any technical issues and bugs.
They give us a clear instruction and explanation in details with some snapshots, article links, videos, and call meeting, so that we could understand easily.
We are very glad that now we are making our platform better and better, thanks to MUVI's awesome service and support!
What do you dislike about the product?
There is no dislike about MUVI so far.
Probably, there is just a little difficulty sometimes, since MUVI uses English to communicate, and it is our second language.
However, they always try to understand us over the language issue, so it is not a big problem.
Probably, there is just a little difficulty sometimes, since MUVI uses English to communicate, and it is our second language.
However, they always try to understand us over the language issue, so it is not a big problem.
What problems is the product solving and how is that benefiting you?
We are trying to make our audio platform as good as possible, and MUVI helps us really well, including complicated customization.
Muvi by far is the greatest company in this field
What do you like best about the product?
Muvi team by far are the best, there system, encryption and variety of options they provide are absolutely amazing. From my experience anyone is looking for a company that provides the highest tech along with the best price and best team must try Muvi
What do you dislike about the product?
Nothing every thing is completely fine , actuall Whenever there is something wrong and you tell the support team about it, it will be fixed with no time
What problems is the product solving and how is that benefiting you?
The main issue for me was the encryption, I wanted my video to be protected and secured from piracy, Muvi provided me with the best encryption that cone with a perfect price
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