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OpenSesame Continues to Over Deliver
What do you like best about the product?
We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service.
What do you dislike about the product?
Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses.
What problems is the product solving and how is that benefiting you?
We are piloting AI options and needed training resources for employees. OpenSesame has a growing list of content on AI and we were able to provide training courses within a couple of days of getting the request.
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A great solution for companies that are just getting into Learning or have been doing it for years.
What do you like best about the product?
I like that I have the ability to curate a catalog for our employees that focuses on the skills that our employees are asking to improve and to use publishers that resonate best with our culture. It is easy to move the courses into our LMS and quickly see real time results of usage. In addition, our customer sucess manager is very responsive with any of our questions.
What do you dislike about the product?
The amout of courses available is so large that it can be a chore to find the best one for our needs, but the curation team has been a great resource in helping to narrow down the list.
What problems is the product solving and how is that benefiting you?
We use OpenSesame to develop soft skills across the organization.
Open Sesame = Great Content
What do you like best about the product?
I really like that there are multiple options for almost all subjects. I know our previous content company had very few choices when it came to come subjects. It also seems that they strive to make sure that there is content for EVERYONE. You need something for Overhead Crane training, they have you covered. You need something to help let employees know about hygene, they have you covered. Sometimes It is hard to find industrial content but OS has made it pretty easy.
What do you dislike about the product?
Least helpful... I have to really think about this one. I feel like the only thing right now I can think of is, be being selfish here, that my favorite rep moved up in the company and I don't get to talk to him as much now.
What problems is the product solving and how is that benefiting you?
OS has been helping add good content so that our employees can have up to date information and technology.
good service, extremely helpful
What do you like best about the product?
the amount of courses, can always find what is needed and customer support is excellent.
What do you dislike about the product?
can't think of anything, the integration between our LMS sometimes is slow.
What problems is the product solving and how is that benefiting you?
can easily find the courses we need for our staff which was difficult before
Very client oriented
What do you like best about the product?
My CRM is amazing, she is always trying to help me find new ways to make learning with OpenSesame easy for my employees
What do you dislike about the product?
I dont have anything that I dislike about OpenSesame.
What problems is the product solving and how is that benefiting you?
We have a small company, so having video to help out with the learning and talent developpement. Management training, situational training, even specialisation like Project Managers and Lean Six Sigma are thing that is a ''bonus'' to our program.
Great Experience
What do you like best about the product?
OpenSesame has great learning opportunities for all users. Their customer support is also great!
What do you dislike about the product?
We like OpenSesame. Nothing that we dislike.
What problems is the product solving and how is that benefiting you?
Self Guided learning for our employees.
Great variety of content!
What do you like best about the product?
Great variety of content. They have almost every possible corporate training topic you may need. This is especially valuable for compliance related training. They are also easy to integrate with Workday (which is surprising to me as this LMS is not best). Their customer service is also great.
What do you dislike about the product?
The quality of their training is ok, but not great. There are not many activities that people can complete as part of the trainings integrating those activities to practical application. There are also some outdated training styles or too “creative” (not in a good way), which makes learners frustrated. I would still go back to using OpenSesame if I’m in the market for a content provider, especially when cost is involved as they are very affordable.
What problems is the product solving and how is that benefiting you?
Content library
Great Content- Even Better Customer Service
What do you like best about the product?
I'm most grateful to my customer success manager, Kelly Robinson! Although we are in entirely different time zones, she always makes time for my questions and curates thoughtful business reviews each quarter. Kelly is responsive, a life-long learner, and a fantastic partner in curating incredible resources for our team.
What do you dislike about the product?
SCORM file uploads are arduous in our current LMS. I wish there were a better integration.
What problems is the product solving and how is that benefiting you?
They have relevant, vetted content that offers upskilling, reskilling, and certification opportunities.
OS Works Very Well
What do you like best about the product?
There is an excellent library of content to choose from.
What do you dislike about the product?
Could be a better variety of product types.
What problems is the product solving and how is that benefiting you?
Provides a good mix of content for us to choose from.
Broad Range of Content for any Business
What do you like best about the product?
The broad range of options on any given topic with for many audiences. Most of our employees serve the trades and in addition to corporate feeling content, there is much for construction. I can find options for just about any stakeholder AND their customer service is very responsive.
What do you dislike about the product?
There really isn't anything I dislike about this service.
What problems is the product solving and how is that benefiting you?
We are a very small team and the ability to quickly access content on a given topic and have it loaded is so beneficial. Compliance in particular for 500 sites across the US is critical. We used to use 3 services and still couldn't get what we need. OpenSesame is a one stop shop!
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