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ZoomInfo

ZoomInfo | 1

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External reviews

7,771 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Pretty reliable, but not perfect

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
For finding email conventions of companies, ZoomInfo is fairly reliable. As an SDR, I'm constantly building lists of folks to reach out to and therefore I require their work email address. ZoomInfo, for the most part, provides an easy way to do this. While I never search to see if a specific lead is within the ZoomInfo database, I rely on the email address conventions of leads in their database that I do see. And for that, it's as quick as entering a company URL or name in the search box.
What do you dislike about the product?
The interface is manageable to navigate, but is sometimes clunky. The biggest issue for me is how one has to click into a specific lead's profile in order to see his or her contact info - as opposed to simply seeing the info on the search results page.

Additionally, it would be great if you could batch add a list of lead names and their companies to do a onetime search to retrieve their contact info.
What problems is the product solving and how is that benefiting you?
Like I mentioned before, I primarily use ZoomInfo to gather email addresses of leads I plan on reaching out to. This has so far proven to save quite a bit of time for me and my SDR team.
Recommendations to others considering the product:
For finding email addresses specifically, utilize ZoomInfo and Rapportive together.


    Professional Training & Coaching

In-depth and valuable

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
It's a great tool to fact check. Within any industry we have consistent turnover, and ZoomInfo allows us to keep up to date both from the internal customer support side and from a sales perspective.
What do you dislike about the product?
There's almost TOO much information, which isn't a bad thing! There is the occasional bad email or phone number, but still one of the best sources for data.
What problems is the product solving and how is that benefiting you?
Anyone can find a phone number and email address, but it's really helpful to find the correct contact. The fun really starts when you're able to piece the puzzle together find the needs of the client and help them solve that need.
Recommendations to others considering the product:
Give the full edition a try. It's worth the cost, at least for us, so far.


    Financial Services

Zoom Info review

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
good contacts and reporting - the reports are easily exportable to excel and we can easily incorporate them into our database
What do you dislike about the product?
high cost, contacts could be better vetted t determine if they still work at places but in general we are satisfied - the software is very easy to use
What problems is the product solving and how is that benefiting you?
contacts for surveys - we have successfully built up our database as a result of zoominfo
Recommendations to others considering the product:
good contact data mining software


    Furniture

ZoomInfo Suite Review

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
ZoomInfo provide the most accurate contact information as compared to it's peers. They have an excellent list building tool, an enhance tool to fill the gaps in our data. We have a large number of ZoomInfo users in our company and they all find it very useful.
What do you dislike about the product?
The only thing we would like to improve would be the integration with our CRM platform. The data in the integrated platform is limited when compared to the browser version of the tool. But ZoomInfo has always been very responsive and they are looking into this issue for us as well.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped a lot in filling the gaps in our CRM. Also, we get tons of contact information for campaigning and other purposes.


    Information Technology and Services

Great Tool for Validating Company and Contact Information

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
The company news and press stories help bring in new elements for you to be up to date with a contacts previous history that might not be found on linkedin profiles.
What do you dislike about the product?
Have had a few instances where linkedin did not have the company or contact information and zoominfo's email and phone number were that of an actual customer of the company, not an actual employee of the company with the same name.
What problems is the product solving and how is that benefiting you?
Solving outdated contact information with new and updated information for contacts who may be stepping into a previous contact's role while linkedin profiles may be outdated and showing the person still actively works there.
Recommendations to others considering the product:
Could validate that each contact is actually employed by the company and not just a potential customer of the company with the same name.


    Jonathan M.

ZoomInfo

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use. Pretty fast turn around. Good data quality
What do you dislike about the product?
Get's a lot of ZoomInfo data tied to leads that makes cleaning messy.
What problems is the product solving and how is that benefiting you?
Target Account based lead generation is what we love about ZoomInfo


    Music

I am a researcher for my company, this tool is useful

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
I like that I can easily find important contacts for the sales department of my company
What do you dislike about the product?
I don't like that it it is not always updated, sometimes I get very old or wrong information
What problems is the product solving and how is that benefiting you?
I am a researcher for my sales department so it makes my life a lot easier in the prospecting world. The ability to prospect so quickly is very helpful for my productivity levels
Recommendations to others considering the product:
I enjoy this product, but do wish that I knew how to use it better.


    Pete C.

It's a really useful tool and definitely adds value to both our research and marketing functions

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
I especially like the search functions and filters
What do you dislike about the product?
It could be easier to search contacts by specific locations
What problems is the product solving and how is that benefiting you?
Finding email addresses for contacts


    Information Technology and Services

ZoomInfo is a solid corporate and contact intelligence platform

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
We've just gotten started with ZoomInfo, but so far it has a few things that we like:

1. Its got a rich database of company and contact information
2. It integrates nicely into salesforce
3. The search function is very real-time responsive, which makes it easier to use and helpful when cross-referencing against LinkedIn for example
4. Its pretty easy to do update lists of information
What do you dislike about the product?
Some of the default settings are a bit tricky and less than totally intuitive, so you definitely need to get walked through how to use the search most effectively or else you'll end up with results that you might not expect and won't be as pleased with. Specifically, you have to select manually that you want email or email + phone in the records. That seems like it should be the default.

So be careful of that.
What problems is the product solving and how is that benefiting you?
We are building out targeting for marketing and sales purposes and ZoomInfo helps us to qualify companies effectively and build out lists.
Recommendations to others considering the product:
See my comments on default settings


    Teela B.

Successful resource

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
The correct detailed contact information for potential clients.
What do you dislike about the product?
Our cost went up this year considerably due to needing another license and not able to lock in my previous pricing.
What problems is the product solving and how is that benefiting you?
I am able to penetrate deeper into companies and reach contacts that make decisions on safety training.
Recommendations to others considering the product:
I would recommend this product to anyone looking to expand their database and reach out to more potential clients. It also helps you network.