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Software Company use of Absorb
What do you like best about the product?
I like how easy and versatile they system is. We have expanded our usage of the system lately and started building our own interactive eLearning content. Uploading a Scorm 1.2 file and passing the quiz results to Absorb has been seamless. The functionality in Absorb has allowed us to reduce cost by eliminating other testing solutions.
What do you dislike about the product?
When modifying an existing course or making a course inactive, it impacts users who have already completed that course. I would like changes to courses to be for day forward enrollments and leave existing enrollments "grandfathered" into what they were until the re-enrollment period has passed.
What problems is the product solving and how is that benefiting you?
We are solving the problem of providing our end users and internal team members with different levels of training about our solution. We have also begun to investigate how we can take advantage of the LMS to help with internal compliance.
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Growth with Absorb LMS
What do you like best about the product?
My favorite update that Absorb has put out is the new Learner Experience. This new interface has delighted our internal and external learners.
What do you dislike about the product?
The inability to use Enrollment Keys alongside Salesforce integration.
What problems is the product solving and how is that benefiting you?
Absorb supported our rapid expansion ens of learners to thousands of learners in the last year. Managing learners, enrollments, online courses, and live courses has been an intuitive experience.
Recommendations to others considering the product:
Have a clear understanding of enrollment workflow before implementation.
Excellent learning opportunities
What do you like best about the product?
A great feature with Absorb LMS is the amount of customization and personalization you can do across different departments and different users. It allows you to tailor learning as needed. Making different courses, billboards, and curricula available to different user groups and departments has been fantastic in helping us customize the learning experience for all of our users. Definitely a strength for Absorb.
What do you dislike about the product?
We would like to implement a yearly subscription for our learners and that has been something mentioned by absorb but hasn't been implemented yet. They keep saying that it is on the roadmap but every time it is discussed it is pushed further down the road. We may go with a different way for ecommerce since they offer a few, but it would have been nice to have that subscription feature.
What problems is the product solving and how is that benefiting you?
We provide training to various landscape contractors and Absorb has made that easy for us, easy for them, and it looks great. Learners actually want to log in and get going on courses, our previous LMS was dated and hard to navigate so no one would get on to take courses. It is also miles ahead of our old in house developed portal in customization and providing different courses to different users.
Recommendations to others considering the product:
Have a plan and organize it well before implementing. It provides a ton of uses and benefits, but sometimes that can be overwhelming or result in an unorganized backend if not planned out beforehand.
Excellent Learning Management System
What do you like best about the product?
- good user interface
- relatively easy to learn and use
- quick and helpful support team
- good amount of features
- monthly addition of new features
- ability to customize the front end
- relatively easy to learn and use
- quick and helpful support team
- good amount of features
- monthly addition of new features
- ability to customize the front end
What do you dislike about the product?
- reporting system got be a little more robust
What problems is the product solving and how is that benefiting you?
- internal employee training
- external training of new clients country-wide
- external training of new clients country-wide
Recommendations to others considering the product:
- great system to use
- there are a few quirks, but you can learn the basics of the system pretty quickly
- the Absorb support team is great
- there are a few quirks, but you can learn the basics of the system pretty quickly
- the Absorb support team is great
I love the system. Initially the service was not ideal but they have improved considerably in 2019
What do you like best about the product?
The ease of use, the simple design makes it an intuitive system. Reporting is easy and can be filtered in many ways to accommodate user requests. The speed of the system also keeps our users happy. The system has a flexible design interface allowing us to brand it to our organization and make it a customized system.
What do you dislike about the product?
Keeping up to date on the improvements and issues with the system has been a challenge. The inability to unenroll large groups of learners if they are accidentally are enrolled. We have had many billing issues because of this issue. Deleting courses but retaining the user data is not possible either.
What problems is the product solving and how is that benefiting you?
We train 76,000 users that are made up of end-users, partners, and employees. The system supports that population very efficiently.
Absorb is a straight forward, easy to use LMS.
What do you like best about the product?
How simple it is to use. How I can find what I'm look for through various avenues.
What do you dislike about the product?
The help center can be a bit lacking when trying to find an answer.
What problems is the product solving and how is that benefiting you?
Keeping track of users learning progress. Easily able to update files and maintain records.
Great LMS with Excellent Support
What do you like best about the product?
The admin features are very user friendly. They have a great support site to answer any questions you might run into as well as an excellent customer support team if needed.
What do you dislike about the product?
I have yet to run into any issues that they haven't been able to resolve for me.
What problems is the product solving and how is that benefiting you?
We have been able to easily provide training to our customers. We can quickly upload new courses or update the existing ones to keep things current.
Packed with features
What do you like best about the product?
We choose Absorb over a number of other LMS options because the system seemed much more flexible and more intuitive than some others, and this has been borne out in our usage. It is a big system but once you understand the navigation (of the admin side), it is very easy to generate reports and manage courses and users. From the user point of view we have had overwhelmingly positive feedback; it is a very easy system to use, and Absorb are always making improvements to the UX of the system.
We linked our Absorb system to BambooHR and despite a few small hiccups during installation (teething problems as we were one of the first customers to use the integration) it works really well. User information in Absorb is populated by BambooHR so we can stay up-to-date with staff changes, and training records are updated on the user's BambooHR profile, so line managers have easy access to completed training records.
We linked our Absorb system to BambooHR and despite a few small hiccups during installation (teething problems as we were one of the first customers to use the integration) it works really well. User information in Absorb is populated by BambooHR so we can stay up-to-date with staff changes, and training records are updated on the user's BambooHR profile, so line managers have easy access to completed training records.
What do you dislike about the product?
I have to say there isn't much to dislike. I think the initial set up of the system could have been better but I think this is more to do with the person we were dealing with than an intrinsic issue with Absorb; all other dealings with people at Absorb have been very productive.
There are a few user and admin features that would make life a little easier but these a minor inconveniences, and Absorb are very welcoming to any ideas that they might be able to add to their road map for future development.
There are a few user and admin features that would make life a little easier but these a minor inconveniences, and Absorb are very welcoming to any ideas that they might be able to add to their road map for future development.
What problems is the product solving and how is that benefiting you?
We went with an LMS so that we could free up learning to be point-of-need rather than trying to organise sessions on a regular basis. Learners being able to access courses in their own time has freed us up as L&D to set up "classroom sessions" as Q&As and refreshers rather than information dumps, and this has improved engagement. Absorb has become an important tool that is used everyday.
Recommendations to others considering the product:
Very intuitive. Highly customisable.
Great Experience!
What do you like best about the product?
Overall, Absorb LMS has been great. The ability to create custom learning paths using curriculum has simplified and streamlined our training.
What do you dislike about the product?
There has been nothing that I dislike up this point. Overall, the support and experience has been positive.
What problems is the product solving and how is that benefiting you?
We were able to replace our binder training program using Absorb. It allows us to track learner progression throughout the training, test knowledge using quizzes, and easily create custom reporting.
Very happy with the Absorb LMS
What do you like best about the product?
Being able to have on demand solutions to problems and questions that I have by utilizing Absorb Academy as well as the Absorb support site which has Informative articles and FAQs. If I am unable to find the answer that I am looking for, submitting a ticket is an easy process and it is answered in a timely manner.
What do you dislike about the product?
The reporting functionality could be better, the way that "Answers reports" are generated are not very user friendly. It would be better if these reports could be generated by each users response and not by question order.
What problems is the product solving and how is that benefiting you?
The system allowed for custom branding which provides a more seamless transition into our training courses and navigation through the training courses is simpler and less confusing for our users.
Recommendations to others considering the product:
Just ask questions and tell them what you want and need to be able to do. Our on-boarding team at Absorb went above and beyond to make sure that all of our needs were met.
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