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Great Usability and Experience
What do you like best about the product?
I really enjoy the fact that I can see so much details about my organization from each component offered by DD. The ability to see so much in one place has allowed us to become more proactice, than reactive to situatiuons.
What do you dislike about the product?
I do have a hard time building things out that I want, but that could just be lack of knowledge still, overall my least favorite thing would just be some things are very complex, but i do think if i was better with the application those complexities would be beneficial
What problems is the product solving and how is that benefiting you?
its making observability easier and learning what is happening inside the application
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Amazing Product... for power users
What do you like best about the product?
I think Datadog is a must if you want to make sure that your product is performant and reliable. The fact that we can find and fix bugs before our users ever interact with our users is such a crazy advantage. The amount of helpful data that datadog provides with little to no setup is amazing. The team has built a great product and I am looking forward to upcoming features.
What do you dislike about the product?
The one disadvantage that Datadog has is that is very much built for power users. Terms like APM and RUM are so niche and difficult for new users to understand that datadog themselves had to build a whole learning/certification system in order to get people up and running in their system.
If Datadog wants to target users that are not engineers or data scientists - I believe that they will have to start rethinking their product from a UX/UI point of view.
If Datadog wants to target users that are not engineers or data scientists - I believe that they will have to start rethinking their product from a UX/UI point of view.
What problems is the product solving and how is that benefiting you?
Helping us better understand how our separate systems work together and how they can be improved to help our users.
Improve your developer experience
What do you like best about the product?
So many integrations all in one place, Datadog allows you to see everything and anywhere.
What do you dislike about the product?
The pricing is a bit hard to take, since you have to convice those with pursestrings that it is about value and not cost.
What problems is the product solving and how is that benefiting you?
It provides confidence that I'm seeing the full picture.
Deep Observability
What do you like best about the product?
I appreciate the deep database monitoring features that Datadog provides for our cloud-based SQL Server databases. I am able to determine blocking queries and query anomalies.
What do you dislike about the product?
There is a bit of learning curve and could get cluttered without using an IaaC product like Terraform.
What problems is the product solving and how is that benefiting you?
Database observability. What queries are blocking and where are problems stemming from.
Datadog does the job but it is very expensive.
What do you like best about the product?
Datadog drives successful improvements in incident response and general availability of our services.
What do you dislike about the product?
Datadog is very expensive. Not only is it expensive it is very hard to control costs, forecast costs correctly, and effectively budget for costs.
What problems is the product solving and how is that benefiting you?
Datadog gives us observability into how our services are functioning. This leads to improvements in availability of our services.
Loved by all engineers in our org
What do you like best about the product?
The best thing about Datadog is its ease of use and how well its individual product capabilities are integrated with each other. Datadog is used every day by almost everyone on our engineering team and is often mentioned as one of the favorite tools we have available.
What do you dislike about the product?
Our developers love using Datadog and adopting all of its features. This requires a good cost governance strategy to make sure costs don't spiral out of control.
What problems is the product solving and how is that benefiting you?
As a provider of a critical SaaS solution, we need to achieve very high levels of reliability. With our large infrastructure footprint, Datadog helps us aggregate all observability data in one place and use it to prevent and troubleshoot issues.
Good
What do you like best about the product?
Ability to create dashboard easily and customizing them
What do you dislike about the product?
Not a lot of feature. Available features are pretty basic.
What problems is the product solving and how is that benefiting you?
Improve observability of our platform
Datadog Experience
What do you like best about the product?
I like that the gui is user friendly, theres alot about datadog that is easy to use. The search bar is pretty helpful when looking fro items, theres alot that can br brought into datadog. New features always available
What do you dislike about the product?
The documentation on setting things up i feel like is a little hard to understand. Sometomes we figure out that we need an upgrade to use the next feature but the docs dont necessarily say that. Theres alot that chnages from one version to the next it would be nice for there to be a guide
What problems is the product solving and how is that benefiting you?
We integrate with third parties and it keeps and track record of all the errors that we get from them so we can have more eyes and get them before our users. We also are integrating with out servers and databases to see performances and metrics on them to make sure everything is running as needd
overbearing insights
What do you like best about the product?
datadog provides massive amounts of data to generate insights into your system health. the support around datadog is fantastic, as there is always someone to share their time and experience with you.
What do you dislike about the product?
while it is great for looking at metrics, i feel it lacks use for business monitoring. i would like more direct database queries to provide real time response situations for failures.
What problems is the product solving and how is that benefiting you?
reviewing insight on our hardware usage to help us scale our trade systems appropriately.
Highly Reliable Observability Tooling for Applications
What do you like best about the product?
Datadog has a multitude of useful features and integrations for our applications, from metrics and monitoring, to dashboards and cost optimization.
Our dedicated support team is readily available to assist us in adoption of any new features and tools for our applications.
Many of the monitoring and observability tools offered by the platform are easily integrated into our applications, especially those migrated to Kubernetes.
Our dedicated support team is readily available to assist us in adoption of any new features and tools for our applications.
Many of the monitoring and observability tools offered by the platform are easily integrated into our applications, especially those migrated to Kubernetes.
What do you dislike about the product?
Some features are not as easily navigable and intuitive as one would hope; fortunately, our dedicated DataDog team is receptive to such feedback and always offers alternative solutions.
What problems is the product solving and how is that benefiting you?
Datadog solves many of our issues around aggregated metrics and logging, as well as the ability to trace our data completely through the system (whether that is through using native Datadog log tracing, or "in-house" log tracing).
Many of our apps are deployed on Kubernetes, and Datadog provides many useful out-of-the-box features that the team can use.
Many of our apps are deployed on Kubernetes, and Datadog provides many useful out-of-the-box features that the team can use.
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