Gamma is a technology company specializing in delivering supercharged contact center efficiency and performance. Gamma helps customers migrate to a cloud-first, AI-enabled, and integrated omni-channel future.
Mission Labs helps customers migrate from their existing contact centre technology to Amazon Connect's cloud-based platform. Our proven best-practice approach includes project management, deep-dive discovery workshops, solution design, configuration and build, testing, deployment, migration and training.
SmartAgent Contact Centre will revolutionise how you communicate with your customers. Powered by Amazon Connect, our omnichannel contact centre solution utilises automation, system integration, a single pane-of-glass desktop app for contact centre operators, and a host of innovative features to simplify contact management and drive contact centre performance.
Enable your agents to take card payments via Amazon Connect. SmartPCI is a PCI DSS Level 1 compliant & certified plugin, allowing you to take card payments from your customers with confidence. Taking payments over SmartPCI means your contact centre does not enter into PCI DSS scope - reducing exposure to risk and saving you time and money.
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