- Sold by ASAPP
ASAPP Messaging is a unified, end-to-end digital solution for the contact center that drives automation, agent augmentation, and business insights.
About ASAPP
ASAPP is an artificial intelligence cloud provider committed to solving how enterprises and their customers engage. Inspired by large, complex, and data-rich problems, ASAPP creates state-of-the-art AI technology that covers all facets of the contact center. Leading businesses rely on ASAPP's AI Cloud applications and services to multiply Agent productivity, operationalize real-time intelligence, and delight every customer. To learn more about ASAPP innovations, visit www.asapp.com.
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- Sold by ASAPP
ASAPP AutoTranscribe is the fastest and most accurate AI transcription solution that converts speech to text in real-time for live call audio streams and audio recordings.
- Sold by ASAPP
ASAPP AutoSummary generates targeted, custom data and insights using Generative AI to extract Intents & Topics, Entities, Sentiment Drivers and other Structured data from every voice or chat (messaging) interaction between a customer and an agent. AutoSummary uses the same technology to generate free text insights that are configured to your custom needs, with the ability to actively include or exclude key elements in human-readable summaries.
- Sold by ASAPP
ASAPP is the leader in Generative AI for Contact Centers, with a mission to end bad customer service. With GenerativeAgent, ASAPP is the first company to build a fully autonomous system capable of enabling voice agent concurrency, seamless human-in-the-loop feedback, and automating interactions that today are impossible to automate with deterministic systems. GenerativeAgent supports both voice and messaging channels and seamlessly integrates with your existing infrastructure.
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